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Condaxis Coffee & Tea Privacy Policy

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At Condaxis Coffee & Tea, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or sign up for our newsletter.

1. Information We Collect

We collect various types of personal information when you interact with our website, including:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.

  • Payment Information: Credit card information (processed through secure payment gateways).

  • Website Usage Data: We collect information about your visits to our site, including your  browser type, device information, and pages viewed, using cookies and other tracking technologies.

2. How We Use Your Information

We use the personal information we collect for several purposes, including:

  • To process your orders: To fulfill your purchase, send you order confirmations, and deliver your products.

  • To improve our services: We analyze website usage to improve our content, features, and functionality.

  • To send promotional materials: If you have opted-in, we will send you newsletters, offers, and promotions related to our products, events, and services.

  • Customer support: To provide assistance if you have questions or need help with your order.

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

3. How We Protect Your Information

We take reasonable security measures to protect your personal data, including encryption and secure storage, to prevent unauthorized access. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners and service providers to:

  • Process payments: Through third-party payment processors like PayPal or Stripe.

  • Ship products: Via trusted shipping carriers.

  • Send marketing materials: If you opt-in, we may work with email marketing platforms to send you promotional emails.

All third parties are contractually obligated to protect your data and use it only for the purposes for which it was shared.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. These technologies collect non-personal information about your interactions with our site, such as the pages you visit and how long you stay on them.

You can control cookie settings through your browser, but disabling cookies may affect your user experience.

6. Your Rights and Choices

  • Access and update your information: You can view, update, or delete your personal information by contacting us or by logging into your account.

  • Opt-out of marketing communications: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the link in any email we send.

  • Right to erasure: You have the right to request that we delete your personal information, subject to any legal obligations or legitimate business interests.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be reflected at the top of the policy. By continuing to use our website after any changes, you accept the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us:

  • Email: office@condaxis.com

  • Phone:(904) 356-5330

  • Mailing Address:1805 W Beaver St, Jacksonville, FL 32209

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